Learning & Development

At HBL, we believe each employee has their own unique potential to offer. HBL, therefore, strives to create an engaged, high-performing workforce where constant learning and growth are paramount. To this end, HBL has developed its own Learning and Development department, where employees engage in seminars, workshops and trainings to further develop themselves and their skills.

Truly World Class Interventions

Training that is need based and customized to HBL, covering the following categories:

Branch Banking Operations, Compliance and Regulations, Credit and Risk, Employee Engagement, Induction and Development Programmes, Information Technology, Product, Trade and Treasury, Workplace Skills.

Partnering with local and international world-class industry experts, Learning and Development sets the bar high by meeting international standards.

Onboarding Programmes

In order to nurture the development of the newly hired staff, they are on boarded through a carefully orchestrated long duration programme including blended learning and departmental rotations, which not only acquaints them with the bank’s procedures and procedures, but also gives them an opportunity to hone their skills.

'ASPIRE' Certification Programme

HBL has developed its own certification programmes for the branch staff, the ‘ASPIRE’ series. All Branch Managers, Operation Managers, Relationship Managers and Cash Officers are required to undergo an extensive, training, enabling them to give a stellar performance in each area of their job.

Digital Development Hubs

HBL has established Digital Development Hubs in different cities, enabling employees to learn using a variety of online learning tools.

Cultural Shift in Learning Using Technology

Keeping abreast of the latest technologies and industry standards we are constantly innovating the way we learn and impart knowledge. We extensively use online learning tools such as eLearning modules, webinars, micro-learning videos and gamification to reach audiences in different locations and provide them with an easy and convenient access to learning content, which is interactive and engaging.