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Global Operations

Global Operations plays a critical role to define and implement customer centric processes while maintaining an effective regulatory compliance & control environment. We create and deliver superior value to our stakeholders through innovation and creativity. Our dedicated teams, with their deep industry experience, strategically apply technology to reduce manual intervention, mitigate risk, simplify and improve the customer experience.

Being the leading full service bank in Pakistan with regional presence, our operational services enable: Branch Banking Business, Consumer Business, Cash & Trade Transaction Services, Corporate, Commercial and Investment Banking and Innovation & Financial Inclusion Business. Additional critical infrastructure support is provided through Shared Services Operations comprising of Real Estate Management, General Administration and Security Services.